Mystery Shopper:Johannesburg South Africa
Documenting your observations in a detailed and objective manner is crucial, including factors like employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
Position:Mystery Shopper
Location;Johannesburg South Africa
Job Description
- Documenting your observations in a detailed and objective manner is crucial, including factors like employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
- In the role of a Mystery Shopper, you will discreetly visit a variety of retail establishments, restaurants, or service outlets to assess customer service quality.
- Mystery Shoppers are required to uphold strict confidentiality standards to protect their anonymity and avoid any potential impact on the authentic behavior of the staff they are evaluating.
- Mystery Shoppers play a crucial role in evaluating customer service by making undisclosed visits to an array of businesses, such as retail stores, restaurants, and service establishments.
- Ensuring strict confidentiality is paramount for Mystery Shoppers, as it safeguards their anonymity and ensures an accurate assessment of the staff's genuine behavior.
- we need people living in Johannesburg or Cape Town for a restaurant visit
Skills
- Attention to Detail: A skilled mystery shopper possesses a keen eye for detail, able to observe and document even the smallest nuances in a store's operations, customer service, and product presentation.
- Adaptability is a key strength of a mystery shopper, enabling them to navigate diverse business environments and industries with ease.
- An adept mystery shopper understands the significance of discretion and anonymity, enabling them to operate covertly during their assignments.
- Mystery shoppers must be proficient communicators, as they need to provide concise and precise feedback to their employers.
- Mystery shoppers must be experts in maintaining discretion and anonymity to ensure the integrity of their assessments.
Job Details
Job Location johannesburg South Africa
Company Industry Market Research
Company TypeEmployer (Private Sector)
Job Role Quality Control
Employment Type Contractor
Monthly Salary Range $0 - $500
Number of Vacancies 10
Preferred Candidate
Residence Location South Africa